Both the protection plan website and Walmart app will direct customers where to go if they need to manage a plan or file a claim. Official Walmart communication under our guarantee says that by starting your return on the App or online, you may not have to return the item. The only rule is you have to initiate the return before the best by date. 1, 2018, will continue to be serviced by Asurion. As long as you have a receipt, they'll give you a full refund. So, get a Walmart Protection Plan powered by Allstate and be better protected from Mayhem. Walmart and Allstate have a combined 143 years of serving people and building trust. And, if you have a paper receipt, you can easily use the app to scan and tie it to your account. If you use Walmart Pay or purchase items from, your protection plan information will automatically load into the Walmart app. No more keeping track of every individual paper plan or receipt – it’s all there at your fingertips. The new experience is all about convenience and speed. From there, you can file and track claims, transfer or cancel plans, see how much time is left on a plan and find out which purchased items are eligible for the program. Protection plans can now be found under the Services tab. What’s even better is you can save time and fix the damage right there on your phone with the Walmart app.
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